Thank you again for your interest in my work. I hope to be able to provide you with that special piece of art!
All major credit cards via Etsy, and PayPal
I will try to reply to any of your questions within a couple hours (except on weekends, holidays or vacation).
100% feedback is my top priority. I appreciate all feedback but please contact me first before sending a negative feedback so I can address your concerns and try to resolve any issues you may have. Thanks!
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I want my collectors to be happy with their purchase!! If you are dissatisfied in any way with your purchase, please email me.
Return Policy: I always strive to make you happy about your art purchase. If you are not satisfied with your purchase you can return it within 7 days for a refund. I will accept return of Undamaged art in the original condition for a full refund, less shipping costs. The buyer pays shipping on returned items. In addition, I can only issue a refund through Etsy for orders made through Etsy Payments.
Refund/Replacement of items lost in transit will not be issued until 6 weeks after shipment. This will allow both me and the buyer time to research where it might have been lost.
All transactions are secure and private.
Exchanges: I'm sorry I don't accept exchanges.
I retain all copyrights on all work seen here and sites around the internet that feature my work. Images are not to be duplicated by any means without written consent from me, the artist. Rose Brenner.