Thank you again for your interest in my work. I hope to be able to provide you that special piece !
All major credit cards via Etsy, and PayPal
MESSAGING
I will try to reply to any of your questions within a couple hours (except on weekends, holidays or vacation).
FEEDBACK
100% feedback is my top priority. I appreciate all feedback but please contact me first before sending a negative feedback so I can address your concerns and try to resolve any issues you may have. Thanks!
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I want my collectors to be happy with their purchase!! If you are dissatisfied in any way with your purchase, please email me.
Return Policy: I always strive to make you happy about your art purchase. If you are not satisfied with your purchase you can return it within 15 days for a refund. I will accept return of undamaged art in the original condition for a full refund, less shipping costs. The buyers pays shipping on returned items.
Refund/Replacement of items lost in transit will not be issued until 6 weeks after shipment. This will allow both me and the buyer time to research where it might have been lost.
All transactions are secure and private.
Exchanges: You can exchange for any reason the artwork you received for a similar sized or valued artwork, just e-mail me upon delivery. Return it for a exchange minus any shipping and handling costs incurred there and back.
I retain all copyrights on all work seen here and sites around the internet that feature my work. Images are not to be duplicated by any means without written consent from me, the artist. Rose Brenner.